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A structural drawing on a monitor at a drawing desk
How we work

You should know where your money is at every stage

The most common thing that goes wrong on a Zimbabwean building project is not bad workmanship. It is a builder who takes a deposit, does some of it, and stops answering. Here is how we are set up so that cannot happen to you.

Straight answers
  • “The builder will take my deposit and disappear.”

    Payments are tied to completed stages, not to dates. TBC — confirm the actual milestone schedule and deposit terms.

  • “The price will creep up once they have started.”

    The quote is itemised and lists what is excluded. Scope changes are priced and agreed in writing before the work happens.

  • “I am abroad. How do I know what is actually happening on site?”

    Progress photos and video on WhatsApp, and a video walkthrough at snagging. TBC — confirm how often updates are sent.

The process

Five steps from first conversation to keys

  1. Consultation

    We talk through what you want to build, look at the stand, and tell you honestly whether your budget and your plan match. If they do not, you hear that now rather than three months in.

    A clear view of what your budget actually builds

  2. Quote with no hidden extras

    A written quote broken down by stage — materials and labour separated, so you can see what you are paying for. What is excluded is written down too. The price does not move unless you change the scope, in writing.

    An itemised written quote, with exclusions listed

  3. Build

    Work runs to an agreed programme with one foreman accountable for it. You get progress updates as photos and video on WhatsApp — the same updates whether you are in Marondera or in Milton Keynes.

    Regular photo and video updates on WhatsApp

  4. Walkthrough

    Before we call it finished, we walk the site with you and write a snag list together. If you are abroad, we do it on a video call and send the list afterwards.

    A written snag list you have agreed to

  5. Handover

    Snags closed, site cleared, keys and documentation handed over. The plans and approvals are yours to keep.

    Keys, documentation and your approved plans

If you are outside Zimbabwe

You will not be guessing what is happening on site

A large share of what we build is paid for by someone who is not in the country. That is a different job from building for a client who can drive past on a Saturday, and we run it differently.

  • Progress photos and video sent on WhatsApp TBC (how often?)
  • Snagging walkthrough on a video call, with the written list sent after
  • A nominated person here in Zimbabwe can be copied in on everything
Free consultation

Start with a conversation

No obligation and no charge for the first one. Tell us the stand, the budget and roughly what you want, and we will tell you honestly whether it works.